CoverCareCoverCare · Infinality LLC
Support & help
A little help for your everyday policy records.
Contact support
Support is provided by Infinality LLC. Email contact@infinality.ai with your device model, iOS version, app version, steps and the issue. You do not need to send full policies, identity numbers or health records. Redact names, identity details, policy numbers and amounts from screenshots.
Add a policy
Tap + in the upper-right of Policies to choose a PDF, JPEG, PNG or HEIC document, or enter details manually. Check the insurer, insured person, amounts and dates before saving.
Coverage and clauses
The coverage library helps review saved contract clauses. Information without enough evidence stays unverified. Limits from different benefits are not combined into an actual claim amount. Refer to the full contract and insurer’s review.
Local records and sync
Core features work offline without an account. Private iCloud document copies are off by default. Family sharing needs separate configuration and confirmation before publishing; online AI needs separate consent.
Editing and deletion
Delete a policy from its detail page, or edit insurance notes. Publish an updated family snapshot after separate confirmation. Contact the external service administrator to clear records held by that service.
If saving fails
Keep the app and device records, note the error and contact support. Avoid repeatedly uninstalling the app, as records held only on the device may be lost.